Accessibility grade
Every product has an accessibility grade: a score from 0 to 100 and a letter from A+ to E that summarises the health of its accessibility programme. The grade appears as a badge on the product page, with a card breakdown that shows exactly what is helping and what is costing points.
How the score works
Section titled “How the score works”A product starts at a perfect 100 and loses points for specific, named problems: areas that have never been audited, issues past their remediation deadline, missing setup such as a responsible person or an accessibility statement. Two small bonuses can be earned, but only once the score is high enough.
| Letter | Score |
|---|---|
| A+ | 101 or more (bonuses required) |
| A | 85 or more |
| B | 70 or more |
| C | 55 or more |
| D | 35 or more |
| E | below 35 |
The score cannot drop below 0 or rise above 106.
The breakdown cards
Section titled “The breakdown cards”The grade card groups everything into four categories plus a bonuses tier. Each category shows how many points you have earned out of what is at stake, and lists what to do next for anything still costing points.
| Category | What it covers |
|---|---|
| Coverage | Areas audited, and whether an audit cadence is set. |
| Conformance | The weight of open issues on audited areas, plus whether a conformance target, technologies, and an accessibility statement are set. |
| Evidence | How many types of evidence you have gathered: automated scans, manual audits, user testing or reports, and feedback. A logged test activity of the matching type counts on its own, even if it finds nothing. |
| Remediation | Open issues past their deadline, plus whether a responsible person and remediation deadlines are set. |
| Bonuses | Locked until the score reaches 90. Rewards lived-experience feedback and keeping every area audited on cadence. |
Cleared items show as a fact with a tick. Items still costing points show the next action and how many points clearing it is worth.
Why we publish the scoring methodology
Section titled “Why we publish the scoring methodology”WCAG-EM 2.0, the W3C’s evaluation methodology, cautions that a single aggregated accessibility score can mislead unless the method behind it is documented and open to scrutiny. The grade is exactly that kind of aggregated score, so this page exists to make the method fully transparent: every point gained or lost traces back to a named, checkable fact (an open issue, a missing setup item, a type of evidence gathered), not a hidden formula. Use the breakdown cards to see the reasoning behind any product’s score, not just the headline number.
The grade is visible only to the product team, not to the product’s end users or customers. It does not appear in an accessibility statement, a VPAT, or any other document facing them.
Inheriting settings from the organization
Section titled “Inheriting settings from the organization”Setup items such as the conformance target, audit cadence, and remediation deadlines can be set on the organization and inherited by every product, or overridden per product. A product that inherits a value counts it as set. If neither the product nor the organization has the value, the grade flags it as missing.
When the grade updates
Section titled “When the grade updates”The grade recomputes automatically whenever something that affects it changes: adding or resolving an issue, completing an audit, logging feedback, adding an area, or editing product or organization settings. The badge and cards refresh straight away.