Skip to content

Members and Teams

Every member of an organization has one of three roles. See Roles and Permissions for a full breakdown of what each role can do.

Role Description
Owner Full control, including deleting the organization. There is always at least one owner.
Admin Can manage settings, members, teams, products, and all content.
Member Can create and update issues and audits, but cannot change organization settings.

Only admins and owners can invite members.

  1. Go to Settings → Members.
  2. Click Invite member.
  3. Enter the invitee’s email address.
  4. Choose a role and, optionally, a team to add them to on acceptance.
  5. Click Send invitation.

The invitee receives an invitation link. Pending invitations are listed in Settings → Members with their expiry date. Invitations can be cancelled at any time before they are accepted.

  1. Go to Settings → Members.
  2. Find the member and click Remove.

Removed members lose access to the organization immediately.

Teams are optional groupings within an organization. Enabling the Teams module is not required — teams are available as part of the core organization module.

  1. Go to Settings → Teams.
  2. Click New team.
  3. Enter a name and click Create.

From Settings → Teams, open a team and add members by name or email. A member can belong to one team at a time.

Alternatively, assign a team when inviting a new member via the invitation form.

Open the team from Settings → Teams and use the Rename or Delete options. Deleting a team does not remove its members from the organization.

Each user can manage their own profile from Account Settings (accessible from the user menu):

Tab What you can do
Profile Change display name and email address; upload or remove a profile picture (JPEG, PNG, WebP, or GIF, max 2 MB); use a Gravatar.
Preferences Set your preferred date format.
Password Change your password (email/password accounts only).
Delete account Permanently delete your account and all associated data.

Your email address is how you sign in, so changing it takes two steps and two emails.

  1. Go to Account Settings → Profile.
  2. Enter the new address and click Change email address.
  3. Follow the link in the confirmation email sent to your current address.
  4. Follow the link in the verification email that then arrives at your new address.

Your address doesn’t change until you follow that second link, so you keep signing in with the old one until then. If you ignore the first email, nothing happens and your account stays as it was.

Both links expire an hour after they’re sent, and finishing a change stops them working. If a link has expired, start again from Account Settings → Profile.

Pending invitations are matched on the address they were sent to. If someone invited you to an organization before you changed your address, ask them to send the invitation again to the new one.