Skip to content
Ablebase Docs

Issues

An issue is an individual accessibility problem. Issues are tracked per product and can be linked to audits, areas, and standard requirements.

Creating an issue

Section titled “Creating an issue”

Any member can create issues.

  1. Open a product and go to the Issues tab.

  2. Click New issue.

  3. Fill in the fields:

    Field Description
    Title Short description of the problem.
    Description Full details.
    State Open or Closed. Defaults to Open.
    Severity High, Medium, or Low.
    Priority Critical, High, Medium, or Low.
    Impact High, Medium, or Low.
    Effort High, Medium, or Low (estimated remediation effort).
    Audit Optional: the audit this issue was found in.
    Areas Optional: one or more areas this issue affects.
    Source Ablebase (default) or GitHub. For GitHub issues, provide the URL and issue ID.

  4. Click Create.

Linking requirements

Section titled “Linking requirements”

From an issue’s detail page, use the Requirements tab to map the issue to one or more requirements from the product’s accessibility standard. This replaces the full set of linked requirements each time you save.

Linking functional needs

Section titled “Linking functional needs”

On an issue’s Edit dialog, use the Affected people picker to tag the issue with one or more functional needs. Select any number from the dropdown, then save; this replaces the full set of linked needs. Linked needs appear as badges on the issue’s detail view. Any member can link them.

Filtering and sorting

Section titled “Filtering and sorting”

The issues list can be filtered by state, severity, priority, impact, effort, area, audit, and source. Use the sort controls to order by any column.

Saved views

Section titled “Saved views”

Save a combination of filters, sort settings, and column visibility as a named view for quick access. See Saved Views.

Bulk operations

Section titled “Bulk operations”

Select multiple issues using the checkboxes to perform bulk actions:

Action Who can do it
Update state, severity, priority, impact, or effort Any member
Delete Admins and owners only

Up to 100 issues can be selected at once.

Organization-level issues list

Section titled “Organization-level issues list”

The Issues item in the main sidebar shows all issues across every product in the organization. Use it to get a cross-product view without navigating into individual products.

Insights

Section titled “Insights”

The Insights view (available from the organization-level issues list) shows aggregated breakdowns of your issues by:

  • Severity
  • Priority
  • Impact
  • Effort
  • State
  • Standard conformance level
  • Top 10 requirements
  • Product