Skip to content

Issues

An issue is an individual accessibility problem. Issues are tracked per product and can be linked to audits, areas, and standard requirements.

Any member can create issues.

  1. Open a product and go to the Issues tab.

  2. Click New issue.

  3. Fill in the fields:

    FieldDescription
    TitleShort description of the problem.
    DescriptionFull details.
    StateOpen or Closed. Defaults to Open.
    SeverityHigh, Medium, or Low.
    PriorityCritical, High, Medium, or Low.
    ImpactHigh, Medium, or Low.
    EffortHigh, Medium, or Low (estimated remediation effort).
    AuditOptional: the audit this issue was found in.
    AreasOptional: one or more areas this issue affects.
    SourceAblebase (default) or GitHub. For GitHub issues, provide the URL and issue ID.
  4. Click Create.

From an issue’s detail page, use the Requirements tab to map the issue to one or more requirements from the product’s accessibility standard. This replaces the full set of linked requirements each time you save.

The issues list can be filtered by state, severity, priority, impact, effort, area, audit, and source. Use the sort controls to order by any column.

Save a combination of filters, sort settings, and column visibility as a named view for quick access. See Saved Views.

Select multiple issues using the checkboxes to perform bulk actions:

ActionWho can do it
Update state, severity, priority, impact, or effortAny member
DeleteAdmins and owners only

Up to 100 issues can be selected at once.

The Issues item in the main sidebar shows all issues across every product in the organization. Use it to get a cross-product view without navigating into individual products.

The Insights view (available from the organization-level issues list) shows aggregated breakdowns of your issues by:

  • Severity
  • Priority
  • Impact
  • Effort
  • State
  • Standard conformance level
  • Top 10 requirements
  • Product